FAQ
How long does it take to receive my piece?
Most orders are shipped within 24–48 hours of purchase, subject to availability and payment verification. Once shipped, delivery typically takes 6–10 business days, depending on destination.
How do I pay?
Checkout is handled through PayPal. You don't need a PayPal account — it also accepts major cards at checkout.
Do you accept returns?
Returns are accepted within 14 days of delivery. For any questions, please contact hello@oller.studio.
What about customs, duties, or import taxes?
For orders shipped outside the EU, customs duties, taxes, and import fees may apply upon arrival and are the responsibility of the customer.